At Sway H2O, we are committed to delivering your order quickly, safely, and efficiently.
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
During high-demand periods or product launches, processing times may be slightly extended.
We currently ship all orders through trusted national carriers, including:
Carrier selection is automatically determined at checkout based on your location, package size, and delivery speed.
Shipping rates are calculated at checkout based on:
Estimated delivery times typically range from:
Please note that delivery times may vary depending on carrier delays or seasonal demand.
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update within the carrier's system.
We take great care in packaging your order. If your shipment arrives damaged or is lost in transit, please contact us within 48 hours of delivery at our support email so we can assist with a resolution.
For large-volume and wholesale orders, Sway H2O will soon offer freight shipping options for palletized shipments. This will provide:
If you are interested in placing a bulk or pallet order, please contact us directly for early access and custom quotes.