Privacy Policy

When you visit our website or place an order, we may collect the following categories of information:

Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party providers)

Device & Usage Information

• IP address
• Browser type and device information
• Time zone
• Pages viewed and interaction data
• Cookies and tracking technologies

Order Information

• Products purchased
• Order value
• Purchase history

We use your information to:

• Process and fulfill orders
• Communicate with you about your order or account
• Provide customer support
• Improve website functionality and user experience
• Send marketing and promotional communications (you may opt out at any time)
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

We share your information only with trusted third parties necessary to operate our business, including:

• Payment processors (secure transaction handling)
• Shipping carriers (UPS, FedEx, USPS)
• E-commerce platforms (such as Shopify)
• Analytics and marketing service providers

We do not sell your personal information.

We use cookies and similar technologies to:

• Operate and improve our website
• Analyze traffic and performance
• Personalize content and ads

You can control or disable cookies through your browser settings.

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request access to the personal information we hold about you
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell data)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at: support@swayh2o.com

We may need to verify your identity before processing your request.

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to Access – Request copies of your personal data
• Right to Rectification – Request correction of inaccurate information
• Right to Erasure – Request deletion of your data
• Right to Restrict Processing – Limit how your data is used
• Right to Data Portability – Request transfer of your data
• Right to Object – Object to certain types of data processing

To exercise these rights, contact: support@swayh2o.com

We retain your personal information only as long as necessary to:

• Fulfill orders and provide services
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

If you are accessing our website from outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@swayh2o.com

Business Name: Sway H2O